The Stone Tablet - Kudurru Stone Blog

Avoiding Pitfalls: 6 Mistakes Surveyors Make in Business

Written by Jessica Whitfield | Aug 9, 2023 10:10:26 PM

 

 

 

As professionals responsible for accurately measuring and mapping the land, land surveyors play a crucial role in construction, development, and infrastructure projects. However, like any business, land surveying firms are not immune to mistakes. From technical errors to communication missteps, these common blunders can impact the reputation and success of a surveying business. In this blog, we will explore six common mistakes that land surveyors must avoid to ensure their business thrives in a competitive landscape.

Which applies to you and how can you remedy the mistakes and drive your land surveying business to its full potential?

 

 

Inadequate Technology Adoption


 

 

With rapid advancements in surveying technology, failing to keep up with the latest tools and software can be detrimental to a land surveying business. Relying on outdated equipment and manual processes can lead to reduced accuracy, inefficiency, and slower project turnaround times. Embracing cutting-edge technologies not only enhances precision but also boosts the firm's overall productivity and reputation. Investing time and money into the latest equipment and tech will pay off in the long run!

 

 

Skipping Comprehensive Research


Thorough research is the backbone of any successful surveying project. Neglecting to conduct a comprehensive investigation of historical records, property deeds, and relevant regulations can lead to inaccurate measurements and boundary disputes. Investing time in diligent research ensures that surveyors have a clear understanding of the project scope and the potential challenges they may face.

 

 

Communication Lapses


Effective communication is key to any business's success, and land surveying is no exception. Failing to communicate clearly with clients, team members, and stakeholders can result in misunderstandings, delays, and dissatisfied customers. Maintaining open lines of communication, setting clear expectations, and providing regular updates are vital for building strong relationships and earning trust in the industry.

 

  • 59% of workers in the United States say communication is their biggest obstacle 
  • 90% of projects require team participation as opposed to individual responsibility 
  • 31% of companies say that miscommunications about project objectives is the number one reason why projects fail
  • 55% of team members say project objectives are unclear
    (sources: CapterraPWCGenecaMcKinseyAchieversAtlassianSmarp)

 

Communication within any business is extremely crucial. Operating from memory or outdated processes can be the downfall of an otherwise successful land surveying business. (See why Kudurru Stone is the #1 Project Management software for your land surveying company. Never miss a deadline again and keep your team in-the-know!) 

 

Neglecting Quality Control


Accurate survey results are non-negotiable in the land surveying business. Failing to implement rigorous quality control processes can lead to errors in data collection, analysis, or reporting -- another great reason to implement a reliable project management software in your company. To avoid costly mistakes and maintain a reputation for accuracy, surveyors must prioritize quality assurance at every stage of the project.

 

 

Overlooking Safety Protocols


Land surveying often involves working in potentially hazardous environments, such as construction sites, roadways, or remote areas. Neglecting safety protocols and failing to provide proper training can lead to accidents and injuries, putting both surveyors and their clients at risk. Prioritizing safety measures and team communication ensures a safe working environment and protects the firm from legal liabilities. Safety first!

 

Ignoring Client Relations


 

Satisfied clients are the backbone of any successful business. Land surveyors who overlook client relations and fail to address customer concerns risk losing valuable repeat business and referrals. Listening to client feedback, promptly addressing any issues, and striving to exceed expectations are essential for building a loyal customer base and maintaining a positive reputation. Proper documentation, team transparency, following up, and constant client communication will drive your business to success. Don't skimp out on this! If you are not sure where to start, or have spent years ignoring this aspect -- don't worry. You can simply start now and your business wallet will thank you later when you see the difference in your satisfied customers.

 

Running a successful land surveying business requires more than just technical expertise; it demands diligence, adaptability, strong client relationships, and team communication. By avoiding common mistakes such as inadequate technology adoption, skipping research, communication lapses, neglecting quality control, overlooking safety, and ignoring client relations, surveying firms can thrive in a competitive market. Embracing advancements in technology, maintaining a commitment to accuracy, and providing excellent customer service are key ingredients to ensure long-term success and prominence in the land surveying industry.

 

Kudurru Stone is your all-in-one project management software for land surveying. Let us show you how to amp up your business and make your team more efficient, effective, and profitable. If you're looking for an affordable and low-risk solution to your business blunders -- we've got you covered. Schedule your free demo today!